Effective Date: 10 Dec 2024
At Chatore Ji, we respect and value your privacy. This Privacy Policy outlines how we collect,
use, and protect your personal information when you visit or use our services, including our
website, mobile applications, and any related services we offer (collectively, the "Services"). By
using our Services, you agree to the collection and use of information in accordance with this
policy.
1. Information We Collect
We collect various types of information to provide and improve our Services. The types of
information we collect include:
Personal Information: When you sign up, book services, or communicate with us, we
may collect personal details such as your name, email address, phone number, payment
information, and any other details you choose to share with us.
Location Data: We may collect information about your physical location to provide you
with location-based services, such as finding nearby listings or providing accurate
pricing.
Usage Data: We collect information on how you interact with our Services, including
browsing history, search queries, and the dates/times of your interactions. This
information helps us improve your experience and optimize our offerings.
Payment Information: We collect payment details, including credit card information
and billing address, when you make bookings or purchases. Payments are processed
securely through a third-party payment provider.
Communication Data: Any communication you have with us, whether via email, phone,
or through our platform, may be collected for the purpose of customer service and
improving our offerings.
2. How We Use Your Information
We use the information we collect in the following ways:
To Provide and Improve Services: We use your personal and usage data to provide,
maintain, and improve the quality of our Services, including personalized
recommendations and features.
To Process Payments: We use your payment information to complete transactions and
manage any billing or subscription-related activities.
To Communicate with You: We may send you updates, offers, promotional material, or
important notices related to your account or services you've booked. You can opt-out of
marketing communications at any time.
To Personalize Your Experience: We may use your information to offer personalized
suggestions, advertisements, and content based on your preferences and usage patterns.
To Ensure Security: Your information helps us maintain the security and integrity of our
Services, detect fraud, and prevent unauthorized access.
3. How We Share Your Information
We may share your information in the following cases:
Service Providers: We may share your personal information with third-party service
providers who help us deliver our Services, such as payment processors, hosting
providers, and customer service platforms. These providers are obligated to use your data
only to the extent necessary to perform their services and are required to keep your
information secure.
Legal Compliance: We may disclose your information to comply with applicable laws,
regulations, legal processes, or governmental requests.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal
information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties if you have
provided explicit consent to do so.
4. Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, or
destruction. However, please be aware that no data transmission over the internet or electronic
storage system is 100% secure. While we strive to protect your information, we cannot guarantee
its absolute security.
5. Your Data Rights
You have the following rights regarding your personal data:
Access: You can request access to the personal information we hold about you and
receive a copy of it.
Correction: You can request that we correct or update any inaccurate or incomplete
information we hold about you.
Deletion: You may request that we delete your personal information, subject to
applicable legal obligations.
Opt-Out of Marketing: You can opt-out of receiving promotional emails or
communications from us at any time by following the unsubscribe instructions in our
emails or contacting us directly.
Data Portability: You may request a transfer of your personal data to another service
provider, where technically feasible.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience with our Services.
Cookies are small files that are stored on your device and help us understand how you interact
with our platform. These technologies may track your browsing patterns, preferences, and login
status to personalize your experience and improve our offerings.
You can control cookie preferences through your browser settings. However, please note that
disabling cookies may affect the functionality of our Services.
7. Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by us.
We have no control over and assume no responsibility for the content, privacy policies, or
practices of third-party sites. We encourage you to review the privacy policies of any third-party
services you visit.
8. Children’s Privacy
Our Services are not intended for use by individuals under the age of 18. We do not knowingly
collect personal information from children under 18. If we become aware that a child has
provided us with personal information, we will take steps to delete that information as quickly as
possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices,
technologies, or legal obligations without notice however, we will notify of any significant
changes by posting an updated version on our website. We are currently operating in a very
localised region and will continue to evolve along with best practises as and when it comes to
our knowledge. Please review this policy periodically on our website to stay informed about how
we are protecting your information. By use of our website you confirm that you have read and
understood the policy and agree to share your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please
contact us at:
Intendo
Prestige Song of the South Road, Near SNN Raj Serenity Apartments, Bangalore
